Pre sales design

1、 Overview of Pre sales Design Services

To meet the diverse needs of our customers, our company provides specialized pre-sales design services, focusing on customized solutions for commercial kitchen equipment, particularly adept at OEM (Original Equipment Manufacturing) cooperation models. Through in-depth communication, technical integration, and solution optimization in the early stage, we ensure that equipment functions, spatial layout, production processes, and customer needs are accurately matched, helping customers improve operational efficiency and reduce procurement costs.

2、 Pre sales design service process

        2.1. Requirement research and analysis

        Customer demand diagnosis: Through questionnaires, interviews, or on-site inspections, understand the customer's application scenarios (such as restaurants, hotels, central kitchens, etc.), production capacity requirements, energy consumption standards, budget ranges, and special functional requirements (such as energy conservation and environmental protection, intelligent control, etc.).

        Industry standard adaptation: Provide compliant design recommendations based on local food safety regulations, fire safety standards, and industry best practices.

        2.2. Kitchen layout and equipment planning

        3D simulation design: Use professional software such as AutoCAD and SolidWorks to draw kitchen floor plans and 3D models, optimize flow design, and ensure that equipment placement conforms to operational procedures.

        Equipment selection suggestion: Based on customer needs, recommend basic equipment (such as stoves, ovens, refrigeration equipment) and customized equipment (such as irregular workbenches, multifunctional integrated systems) to balance performance and cost.

        2.3. OEM customized solution design

                Functional modular customization:

                Size adaptation: Adjust the equipment size according to the customer's site space (such as customized length workbenches, irregular stoves).

                Material upgrade: Provides options such as stainless steel grade (such as 304/316L), high-temperature resistant coating, and anti-corrosion treatment.

                Function integration: Supports multi device function integration (such as steaming and baking all-in-one machines, operation consoles with refrigeration function).

                Brand exclusive design:

                LOGO and logo embedding: Customize customer brand elements on device panels, control areas, and other locations.

                Appearance design: Provides personalized choices such as color, shape, and surface treatment (brushed/mirrored).

                Intelligent customization:

                Internet of Things (IoT) functionality embedding (remote monitoring, energy management).

                Customization of Human Machine Interface (HMI) (language and operational logic adaptation).

        2.4. Technical feasibility assessment

        Engineering team review: Mechanical engineers and electrical engineers jointly evaluate the technical feasibility of customized solutions to ensure equipment stability and safety.

        Prototype simulation testing: Verify functional design through virtual simulation or small batch sampling, and provide test reports.

        2.5. Quotation and Delivery Plan

        Transparent cost breakdown: clarify the details of materials, processing, technical surcharges, etc., and provide a tiered quotation (small batch trial production/large-scale production).

        Delivery commitment: Develop production schedules based on order complexity to ensure on-time delivery.

3、 Core advantages of OEM customized services

        Flexible production mode

        Support small-scale trial production (minimum order of 50 units) to reduce initial investment risks for customers.

        Quickly respond to design changes and provide engineering change order (ECN) process assurance.

        Full process technical collaboration

        Equipped with a dedicated project manager to follow up on the entire process from design to mass production.

        Provide technical documentation package (CAD drawings, BOM list, operation manual).

        Quality control system

        Passed ISO 9001 certification, with 100% quality inspection for key processes such as welding and sealing testing.

        Provide international certification support such as CE, NSF, ETL, etc.

        Cost optimization capability

        Large scale supply chain: Strategic cooperation with high-quality raw material suppliers to reduce procurement costs.

        Modular design: Achieving low-cost customization through standardized component combinations.

4、 Successful case presentation

Case 1: Customized a "multifunctional intelligent hair awakening box" for a chain baking brand, integrating automatic temperature and humidity adjustment and remote control functions, saving 30% of labor costs.

Case 2: Designed a "compact kitchen solution" for a Southeast Asian hotel group, achieving a 40% increase in production capacity within a limited space through customized shaped equipment.

5、 After sales service commitment

Technical support: Provide equipment installation guidance, operator training, and lifelong technical consultation.

Warranty Policy: Core components come with a 2-year warranty and lifetime maintenance.

Spare parts supply: Customized equipment exclusive accessories are available to shorten maintenance cycles.

6、 Collaboration Process

Customer submits requirements → 2 Sign Confidentiality Agreement (NDA) → 3 Scheme design and confirmation → 4 Sign OEM contract → 5 Production and delivery.

Conclusion

We are committed to becoming a "customized intelligent manufacturing partner" for customers' commercial kitchens through professional pre-sales design and flexible OEM services. From concept to finished product, the entire process is centered around customer needs, helping brands build differentiated competitiveness.

Contact our design team immediately to unlock your customized kitchen solution!

Contact information

Contact Specialist: +86 755-84888696

Official website submission requirements:  http://www.sc-kitchenware.com

Email: shangchu888@163.com